While visiting you will be subject to intense audio and lighting effects, various atmospheric scents, extreme low visibility, moments of restricted movement, moving floors, strobe lights, fog, and sudden actions in close proximity. Our professionally trained performance staff are there to scare you. If at any time you are unable to complete the journey you can be assisted by support staff to quickly remove you from the experience. Individuals who suffer from conditions listed on posted signs should consider the warnings before purchasing a ticket. The use of cell phones, cameras, or recording devices are strictly prohibited once inside the attraction.

The time on your ticket only allows for entry at that time into the queue line. We will do our best to get you in as quickly as possible. This system is used to space out customers throughout the night and does not guarantee entry at that time. There are no refunds once a ticket is purchased.